DWS
Common Questions About DWS
Quick answers about who we help, what we do, where we work, and how to get started with Digital Web Solutions.
Website Design
Maintenance
Marketing Support
Digital Web Solutions helps businesses build and improve their online presence through website design, website redesigns, website maintenance, and marketing support services.
Our services are best for small businesses, startups, local businesses, service providers, entrepreneurs, and growing brands that need a more professional online presence.
We are based in Cape Town, but we can assist businesses in other areas as most of our work can be handled online through WhatsApp, email, calls, and shared content.
You can contact us through WhatsApp, call, email, or the website enquiry form. We will ask for your business details, what you need, and then guide you on the best package or solution.
Website Package Questions
Quick answers about our website packages, what is included, how to choose the right option, and what you need to send before your project starts.
One-Page Websites
Multi-Section Layouts
Upgrade Options
We offer different website packages depending on what your business needs, from simple one-page websites to more detailed multi-section or multi-page websites.
If you only need a simple online presence, the Essential Launch Package is a good starting point. If you need more sections, smoother browsing, or more detailed content, a larger package may be a better fit.
Yes. You can start with a smaller package and upgrade later as your business grows. Extra pages, sections, features, or redesign work can be quoted separately.
You will need to provide your business name, logo if available, services, contact details, images, social links, business information, and any content you want included on the website.
Basic content placement and guidance can be included, but full copywriting or large content writing may be quoted separately depending on what is needed.
Yes. All websites are designed to be responsive, meaning they will work across mobile, tablet, and desktop screen sizes.
Redesign Questions
Quick answers about improving an existing website, when a redesign makes sense, and what usually changes during the redesign process.
Modern Layout
Better Structure
Mobile Improvement
Yes. We can redesign outdated websites to improve the layout, structure, mobile experience, visual style, and overall customer journey.
If your current website still has useful content but looks outdated or confusing, a redesign may be enough. If the website structure is very poor or needs major changes, a new website may be recommended.
Some content can stay the same, but we may suggest improvements to wording, layout, section order, and call-to-action placement to make the website clearer and more professional.
Maintenance Questions
Quick answers about keeping your website updated, supported, backed up, monitored, and running smoothly after launch.
Website Updates
Backups & Support
Technical Care
Website maintenance can include hosting support, security monitoring, backups, technical upkeep, minor text updates, image swaps, link updates, banner updates, and general website support.
Maintenance does not include new pages, full redesigns, new website sections, advanced features, custom functionality, large layout changes, or major content creation. These are quoted separately.
A maintenance plan is recommended if you want your website to stay updated, supported, backed up, and technically monitored after launch.
Marketing Questions
Quick answers about content direction, post ideas, captions, hashtags, campaign planning, Google profile support, and how our marketing packages work.
Content Direction
Captions & Hashtags
Package Guidance
Marketing support helps your business with content direction, post ideas, captions, hashtags, campaign planning, Google profile support, and guidance on what to post online.
No. Marketing support gives direction, planning, and content guidance. Full social media management, daily posting, graphic design for every post, video editing, or paid ad management are not included unless quoted separately.
The Essential Marketing package is best for businesses starting with marketing direction. Growth Marketing is better for consistent monthly support. Signature Marketing is best for businesses that need stronger planning, launch support, priority guidance, and performance review.
Pricing Questions
Quick answers about package pricing, deposits, project timelines, revisions, and what can affect the final cost or delivery time.
Starting Prices
Deposits & Balance
Timelines & Revisions
Package prices are starting prices or price ranges. Final pricing depends on the project size, content, features, design requirements, timeline, and any extra support needed.
Yes. Most projects require a deposit before work begins. The remaining balance is usually paid before final handover or launch.
Timelines depend on the package, content, feedback, and project size. Smaller websites can be completed faster, while larger websites or redesigns may take longer.
Projects can be delayed if business information, images, content, feedback, or approvals are not provided on time.
Revision rounds depend on the selected package. Extra revision rounds or major changes outside the original scope may be quoted separately.
GOT AN iDEA?
If you are unsure whether you need a new website, a redesign, marketing support, or maintenance, we can guide you based on where your business is right now and what you want to improve.
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DIGITAL WEB SOLUTIONS
DIGITAL WEB SOLUTIONS