Frequently Asked Questions (FAQ)

DIGITAL WEB SOLUTIONS

What services do you offer?

We specialise in:

~ Website design & development

~ Website redesign and optimisation

~ Website maintenance & support

~ Domain and hosting solutions

~ SEO setup

How long does it take to build a website?

Project timelines depend on the type of website and client responsiveness.
Approximate timelines:

Standard One-Page: 1 - 3 days

Standard business website: 7–14 days

E-commerce website: 14–30 days
Delays can occur if content or payments are received late.

Do I need to pay a deposit?

Yes. Work begins only after a deposit/payment has been made as agreed in your quotation or invoice.
This secures the project slot and resources needed to begin development.

Do you offer website maintenance?

Yes. We offer monthly maintenance plans which cover:

Updates & security patches

Website backups

Bug fixes & minor changes

Product/content uploads
Maintenance keeps your website secure, fast and up-to-date

Do I need to provide content and images?

Yes, clients are responsible for supplying all necessary content including text, images, logos and pricing.
If you don’t have content, we can provide:

Stock images

Copywriting services
at an additional cost.

Do you handle domains and hosting?

Yes. We can:

Register domains

Set up hosting

Transfer existing domain(s) and hosting
You can also use your own hosting provider if preferred.

What if I want changes after the project is done?

All projects include a revision period.
Any additional changes outside of the approved scope or after final sign-off will be charged separately.

What payment methods do you accept?

We accept:

EFT / Bank transfer

Instant bank payment

Do you offer refunds?

Due to the customised nature of our services, all payments are non-refundable.
Full details are available in our Terms & Conditions.

Do you work with international clients?

Yes. While our business is based in South Africa, we work with clients worldwide.

Still Have Questions?

We’re here to help.

Let’s build your digital success together.

SERVICES

WEB DESIGN

We create visually appealing and easy-to-navigate websites that accurately reflect your brand. Our goal is to make a strong first impression and provide a seamless experience that keeps visitors engaged.

WEB DEVELOPMENT

We build fast, secure, and fully functional websites from the ground up. Our focus is on clean code and responsive design, ensuring your site works perfectly on any device, every time.

MAINTENANCE

We protect your investment with ongoing care. Our maintenance services include regular updates, performance checks, and content small edits to ensure your site remains safe, fast, and current.

SEO

We improve your website's visibility on search engines like Google. By optimizing your site's content and structure, we help you attract more of the right customers—exactly when they're searching for your services.

Got an Idea?

Let's Build It Together.

You have the vision; we have the expertise. Share your concept with us, and we'll partner with you to craft a detailed plan and bring it to life.